How VolunteerNest handles submitted information
We believe stewardship starts with trust. This policy outlines our commitment to protecting your data while we build tools for community impact.
What we collect
To provide a quality experience, we collect specific data points that help us tailor VolunteerNest to your nonprofit's needs:
Identity & Contact
Name, work email, and professional contact details.
Organization Details
Organization name, website, and operational scale.
Insights
Questionnaire responses and workflow feedback.
Communication
Direct messages and support request history.
How we use it
Your data is used exclusively to refine the VolunteerNest experience. We do not engage in broad data-harvesting practices.
- Understand workflows: Analyzing how nonprofit teams manage volunteers to simplify the experience.
- Prioritize builds: Identifying common pain points to inform our development roadmap.
- Pilot fit: Determining if your organization is a match for our early access program.
Where it is stored
All data is encrypted at rest and in transit. We use secure, industry-leading cloud infrastructure to ensure your organizational data is never compromised.
Retention
We retain your information only as long as it remains useful for our research and development purposes or as required by law. When data is no longer necessary, it is securely purged from our systems.
Your choices
You maintain full control over your information. At any point, you may request access to your data or request deletion by contacting us.
Request Access
Review all data we hold about you.
Request Deletion
Permanently remove your records.
Questions about privacy?
Our team is here to help you understand how we protect your information. Reach out for a full transparency report.
Contact Support